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IMPORTANT CHANGES IN RESPONSE TO COVID-19 Novel Coronavirus

New Lockdown Procedures

In order to keep you well, and to avoid unnecessary contact with people who may be unwell, all appointments will be triaged by phone.

By phone we will schedule an appointment at the practice, telephone consult or video conference based on your needs and risks.

UNLESS AN EMERGENCY PLEASE DO NOT PRESENT TO THE SURGERY AND PHONE 03 3896655 

Online Booking

You may still book online. When doing so please state the reason for your consultation. You will receive a triage phone call prior to your appointment.

Repeat Scripts

Please go to top right of this page to request repeat scripts as usual and you must list the pharmacy to be faxed to. There will be no reception collection of scripts.

Fees

Usual consult fees apply for ALL consultation types.

COVID – 19 Symptoms

Anyone with the COVID-19 symptoms please call 0800 358 5453 to speak to a health professional who can advise you specifically on Coronavirus.

VIDEO CONSULTS NOW AVAILABLE

  • We encourage you to get virtual. This provide the best service remotely that we can offer. We will be using a secure web telehealth site called Doxy.me.
  • Video consults are appropriate for the following consultation types:
    • Repeat Winz certificates
    • Repeat ACC certificates
    • Routine medication and chronic disease reviews eg diabetes, asthma, heart disease, arthritis, smoking cessation, stroke assessment
    • Sexually transmitted diseases
    • Birth control.

If triaged to video conference please follow these instructions:

  • Open the chrome, firefox, safari (Mac OS only). Internet explorer is not supported. Make sure you are running an up-to date version of one of these compatible web browers.
  • Doxy.me can be used on a mobile device (iPhone or ipad) by using Safari.
  • Enter your clinician’s room name as follows:
    • https://doxy.me/OliverSetchell
    • https://doxy.me/HillaryGray
    • https://doxy.me/MurraySmith
    • https://doxy.me/MarieLyne
    • https://doxy.me/GeraldineCampbell
  • Allow your browser to use to your webcam and microphone. Go to settings to check this.

Call tips:

  • ensure you are somewhere private and quiet with good lighting
  • you must have good internet connection
  • restart your device before the visit
  • PLEASE use the “start test” button in the waiting room PRIOR to your consultation.

Clinic Consultations

Please be reassured we will see you if you need to be seen face to face. Our aim is to avoid unnecessary contact between patients attending. Please follow the following procedure when attending:

  • Only the patient being seen must attend
  • Please ring once you arrive in the carpark and remain in the car park until notified to come in

Flu Vaccines and Childhood Immunisations and Routine Smears

Please note we do not have any flu vaccines at present. We will be contacting those eligible for funded vaccines as we get stock. We will be updating this page regularly so please don’t phone the practice rather check this website for the latest information.

These remain available only for those with the following conditions:

Children under 4 previously hospitalised with respiratory conditions, Autoimmune diseases, neuromuscular disease, kidneys disease, heart disease, immunocompromised, asthma, diabetes, cancer patients, pregnancy and those patients over 65 years.

To avoid well people having contact with unwell patients clinics will now be scheduled:

  • Tuesday 9.30 am to 10.30 am AND 2 pm to 3 pm
  • Thursday 9.30 am to 10.30 am
  • Saturday 11 am to 1 pm

Childhood immunisations will be given as normal.

High risk smears will continue to be undertaken.

WELCOME TO NORTH AVON MEDICAL

Welcome to North Avon Medical. In choosing North Avon Medical Centre as your family practice you get the benefits of an experienced and committed team of health professionals. North Avon Medical Centre has three Doctors and three nurses. The practice cares for around 5000 patients covering a wide area in Christchurch. The practice operates as a team and has a strong commitment to providing high quality personal primary care. All general practitioner partners are vocationally trained in General Practice and Fellows of the Royal College of General Practice. Our experienced nurses provide a range of chronic disease management, smoking cessation assistance, health screening, weight management programmes and preventive healthcare.

At North Avon Medical we are commited to providing care when you need it. The practice operates to permit urgent consultations if these are required and has extended hours from 0830 to 1745 hrs Monday to Friday.

North Avon Medical Centre is a Pegasus practice and through this membership we provide a range of additional population health services. We have a close relationship with district nursing services and nursing specialist services. The practice has an onsite counsellor who works on a Thursday afternoon to provide free brief intervention counselling. The practice has a full range of testing and treatment equipment including an ECG, defibrillator, liquid nitrogen, minor surgical equipment, and has a specialist area of sleep testing.

We are now offering online appointment booking through ConnectMed – please click here 

Please Note: Online appointment bookings are only for standard appointments. Please ph. 03 3896655 for extended appointments e.g. Travel, Removal of Lesion, Punch Biopsy, Mirena, Jadelle, IUCD, Immunisations and Nursing Services.

After Hours: When we’re closed, 24hr service is provided by the 24 Hours Surgery, 401 Madras St (entrance is on the left hand side just before Bealey Ave) phone 03 365 7777.


Doctors

Dr Murray Smith

Dr. Murray Smith

MBCHB, Dip Ob, BSC, FRNZCGP

Murray has been in a general practitioner at North Avon Medical Centre since 1994. Murray is skilled in all facets of general practice including minor surgery, child health and geriatric medicine.

Dr H Gray
Dr. Hillary Gray

MBCHB, FRNZCGP, LLB

Hillary has been in General Practice at North Avon Medical Centre since 2010.She enjoys all aspects of family medicine and has a particular interest in woman’s health, child health and geriatric medicine. She is skilled in a full range of procedures including minor surgery, IUCD insertions and Jadelle.

Dr. Oliver Setchell

BSc, MBChB, MRCGP, FRNZCGP, PGCert (Med Ed)

Oliver qualified and started his career as a GP in Norfolk, UK moving to New Zealand in 2014. He has a passion for medical education and teaches at Otago Medical School. He enjoys all aspects of General Practice and has a particular interest in minor surgery, child health and supporting mental health and wellbeing. He is a keen long distance runner and enjoys all the great opportunities we have here on our doorstep.

Nurse Practitioner

NP Marie-Lyne Bournival

Marie-Lyne is original from Montreal, Canada. Before calling Christchurch home in 1998, she lived in Europe and United States. She has been working in general practice since 2003 and has a true passion working with patients in the community. She is a true generalist and has a special interest in women’s health and working with children and teenagers as well as with people with long term conditions.

People often ask her “what is a nurse practitioner?” In Marie-Lyne’s own words here is a simple way to understand her role. “We all know what a “registered nurse” is and we all know what a general practitioner (GP) is. A nurse practitioner commonly referred as “NP” is a nurse who has many years of experience and who has completed extra training, has passed successfully many exams and internships. At this end of the process a “NP” is a nurse that works a similar way of doctors. A NP orders diagnostic tests, refers patients to specialists and prescribes medicines and work independently and in collaboration with other health practitioners.”

Nurses

 Annie Bathurst

RN

Colleen OConnell

RN

Bev Webber

RN

 Administration

Moea Andrews

Practice Manager

Bethany Jones

Receptionist

Monique Stevens

Receptionist

 

Contact us 

North Avon Medical Centre
28 North Avon Road
Richmond
Christchurch

  • Tel:  03 389 6655
    Fax: 03 389 1175